Travel

From inquiry to departure, ANIMA moves work forward

Call ANIMA in Teams to discuss a trip. ANIMA Workspace can also draw on past experience to prepare proposals, quotes, and pre-departure information for your review.

Work in a bright office environment
ANIMA WorkspaceInbox

Good morning

ANIMA completed 4 tasks overnight. 2 need your review.

LINEMs. Wang · Tokyo family trip, 5 days and 4 nights · First proposal
Needs review
LINEMr. Chen · Da Nang extended to 6 days · Updated quote
Needs review
GmailHokkaido group of 12 · Hotel availability
Awaiting hotel reply
LINEMs. Lin · Visa inquiry
Done

Learn: Proposals that follow your pricing rules

ANIMA learns your intake steps, pricing rules, and traveler preferences, so proposals follow your approach.

Execute: ANIMA gets started when a new inquiry arrives

ANIMA draws on past cases as soon as a new inquiry arrives, keeping work moving while sales staff are away.

Share Context: Sales, operations, and finance stay in sync

Discussions, changes, and approvals stay with the same task, so colleagues have the background when they take over.

Scenario · Sales manager · ANIMA in Teams

Turn discussions into context for the next handoff

A new trip is discussed in Teams, but the conclusions are scattered across messages. The colleague taking over has to confirm the details again.The manager asks @ANIMA to summarize the conclusions and assign an owner. Budget, dates, traveler preferences, and last year's booking history become company context, with a source for every item.

Sales · Company K trip
Amy, Sales10:05
Company K: 40 pax, NT$30K each, Mar 12
10:08
Many seniors: less walking, hot springs.
ANIMA Summarize this and assign it to Amy.
ANIMA10:10
Saved to company contextOwner: Amy
Budget and dates40 pax, 30K, Mar 12Amy · Nov 4
Traveler preferencesSeniors: hot springsLead · Nov 4
Last year's booking recordsKyoto, rated 4.8Notion · Apr
ANIMA Workspace · Inbox
LINEWang: 2 adults, 1 kid, OkinawaNew
GmailHotel H: 3 doubles left, Dec 20New
Microsoft TeamsManager: Hokkaido trip, 25 paxNew
Turned into 3 tasksInbox
LINE traveler inquiryOkinawa 4-day quoteTina
Gmail hotel availabilityHold 3 rooms nowTina
Teams Hokkaido inquiryFirst proposal readyTina
Replies here sync back to LINE and email.
Scenario · Sales · ANIMA Workspace

Messages in one place, ready to act on

On a busy morning, travelers ask questions on LINE, hotels email availability, and managers assign new trips in Teams. Sales staff switch between tools to find what they need.ANIMA gathers relevant messages in the Inbox. Each can become a task with an owner, background, and a suggested next step. The first proposal for the Hokkaido trip assigned in Teams is already prepared. Replies sent here sync back to LINE and email.

Scenario · Sales · ANIMA in LINE

Explain quote changes with sources

A traveler asks why the same itinerary costs more than last year. Sales staff need quotes, supplier emails, and exchange-rate records to explain the difference.A sales colleague mentions @ANIMA in the LINE group. ANIMA breaks the difference into four items, cites each source, and prepares a reply draft.

ANIMA Workspace · Auto Mode
Ms. Wang confirmed · Trip prepRunning
Trip prep · Okinawa, 4 days
Booking email drafts2 emails: Hotel H, transport
Reservations updatedRooms sheet updated, Dec 20–23
Trip info for review6-page trip info, our template
Your callSend bookings and trip info
Scenario · Sales · ANIMA Workspace

Itinerary confirmed, booking drafts and trip information ready

Once a traveler confirms an itinerary on LINE, sales staff must book hotels, transport, and restaurants, then prepare pre-departure information. This often takes half a day.ANIMA learns your departure process and how you've handled past trips. Confirmation triggers the work: drafting hotel and transport booking emails, updating the reservation sheet, and producing pre-departure information from your template. Everything waits for your approval before sending. After that, it handles every trip the same way.

Scenario · Sales, travel operations, finance, and AI agents · ANIMA Workspace

People and AI agents coordinate itinerary changes

A traveler extends a trip to 6 days and adds an older relative. Quotes, reservations, and deposits are handled by three colleagues, who previously had to reconfirm the request separately.ANIMA updates the quote to version 2. Operations confirms an extra hotel night in the same task, and finance calculates the deposit difference. Sales then asks their own Claude to polish the itinerary description. People and agents share company context; ANIMA assigns and checks the work, and every result returns to the same task.

ANIMA Workspace · Itinerary change
LINEWang: 6 days, +1 seniorChange
Itinerary change · one task
Quote version 2Quote v2, NT$21K moreANIMA
Ops confirms extra nightHotel H +1 night confirmedJason, Ops
Claude polishes itineraryItinerary polishedClaude
Finance (May): deposit needs NT$6,300 more.
Your callSend quote v2 to Ms. Wang
ANIMA Workspace · Command Center
GmailNov 18 Osaka · dinner pendingTracking
LINENov 20 Okinawa · bus no replyDecide
Google DriveNov 22 Hokkaido · 1 table shortDecide
5 departures in 2 weeksCalendar
Hotel reservationsAll 5 hotels confirmed
Transport and restaurantsOther 3 groups all set
2 decisions need youDecide 2: bus, table
Your callApprove 2, send trip info
Scenario · Travel operations manager · ANIMA Workspace

Track every departure and approval

Five groups depart within two weeks. The manager has to ask each operations colleague which preparations are still open.ANIMA shows hotel, transport, and restaurant status for each group in the departure calendar. It follows up on everything it can and surfaces only the 2 decisions you need to make. Once approved, pre-departure information is sent to travelers.

More workflows for your team

Start with a workflow from the library, then adapt it to how your company works.

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FAQ

Names, passport numbers, and contact details are replaced with codes before they go to the AI model, and what each person can see is limited by role.

ANIMA supports over 200 data sources. See the data connections page for the full list, or contact us if your system is not listed.

ANIMA tracks the progress of multiple tours at once and orders to-dos by departure date.

You can be up and running in as little as 1 day, with the ANIWEAVE team guiding you throughout.

Workspace Intelligence is ANIMA's enterprise AI infrastructure. It connects company data and builds company context, so people can work with that context in Teams, Slack, LINE, and their preferred AI tools. ANIMA Workspace is the workspace app built on that context, giving each person one place to manage and direct their work. Companies can adopt either one on its own. Used together, they share the same company context and permissions.

Turn every itinerary proposal into a booking, faster

Book a 30-minute online consultation to see how ANIMA fits the way your travel team works.